We reduce complexity

We reduce complexity

Assisting the service industry to reduce complexity and streamline operations to better serve their customers.

Insurance and Banking organizations are realizing that they need to reduce waste in their processes to better serve their members and customers.  Many processes are inefficient and are not documented, managed or improved. Additional bureaucratic complexities add to the long product lead times and public frustration.

We conduct Process Mapping of the current state and brainstorm ideas with your team to improve the process.

Some strategies for Service Organizations include the following;

  • Conduct Kaizens to identify and eliminate waste in customer critical processes
  • Create metrics to understand variation and if processes are under control
  • Lean Six Sigma training