Posts

Bureau of Criminal Investigation (BCI) Culture – people or process problem?

Posted by on Dec 26, 2016 in Uncategorized | 0 comments

I just read an article today in the Columbus Dispatch regarding all the challenges at the BCI. http://www.dispatch.com/content/stories/local/2016/12/25/as-state-crime-lab-tries-to-excel-it-struggles-with-persistent-problems.html I always cringe when I hear the leadership talking about how they are raising the standards, employees aren’t properly trained and how there is internal competition. Read some of these quotes: “People are going to make mistakes. In a crime lab, you can’t have mistakes,” he said. “It points to an effort for...

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Work “On” Your Business, Not “In” it!

Posted by on Sep 16, 2016 in Uncategorized | 0 comments

Businesses face increasing pressures every day. The need to increase sales, reduce costs, and improve yields and quality while reducing waste and improving profitability is a challenge that requires skilled resources and expertise. Unfortunately, it is harder than ever to find the time and people to make any of it happen. Too often we are so busy working IN our business that we don’t have time to work ON our business. We are so busy doing the day to day activities that we postpone the projects that we need to do to improve the business...

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‘Colossal’ mistake in Amtrak crash? Human Error Again?

Posted by on Apr 5, 2016 in Systems Thinking | 0 comments

Chester, Pennsylvania (CNN)  By Holly Yan and David Shortell, CNN, Updated 1:07 PM ET, Tue April 5, 2016 Strong evidence suggests two Amtrak construction workers killed in a train crash made a “colossal” mistake by being on the wrong line, a source close to the investigation said Monday. The crash occurred Sunday morning when an Amtrak train carrying 341 people slammed into a backhoe on the track near Philadelphia, killing the two construction workers. Another 37 people were injured and treated for minor injuries, a Chester city...

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Presidential candidates don’t get it…

Posted by on Mar 13, 2016 in Featured, Processes | 0 comments

I was watching the debates the other day and one of them brought up the fact that the Veteran’s Administration was performing poorly helping out the veterans. The candidate stated that when he becomes President, this wouldn’t happen- he would get in there and start firing people to fix the problem- make people accountable! As we all know, 90% of the problems with an organization is with the system or the leadership- not the people! What he will do is just increase FEAR at the VA and people will quit because they all know the...

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Performance Reviews have got to go!

Posted by on Mar 3, 2016 in Featured | 0 comments

This is a great article that I totally agree with: HARRY HERTZ  |  03/01/2016 Even before the landmark publication of In Search of Excellence in 1982, bosses realized that operational excellence gets accomplished through dedicated employees. Yet, to this day, many organizations stifle high performance through the annual performance evaluation process for each employee. This problem is twofold, and the solution is in every organization’s grasp, but it requires a changed approach to engaging employees. The twofold problem, as I see it, is 1....

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Process Improvement and Leadership..

Posted by on Feb 8, 2016 in Uncategorized | 0 comments

I wanted to start off with the statement that Lean Manufacturing is a business culture. Everyone needs to be part of the journey. However, it needs to start with the leadership. If Leadership isn’t behind the initiative, it will certainly fail. 90% of our process issues can be prevented by the leadership- not the operator. We need to reduce variation and drive toward process control. Dr. Deming was considered the Father of Quality- he was the leader in process control and was the driver behind Japan’s resurgence after World War II. His...

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5S in Manufacturing

Posted by on Jan 27, 2016 in Uncategorized | 0 comments

Building an environment of Operational Excellence is one of the best things that a company can do to insure sustainability and continued growth.  It’s a culture with goals that everyone can agree upon.   Improved profitability, quality and customer satisfaction, along with reduced inventories and waste are a few of the benefits. Introduction to 5S as a part of Lean Manufacturing

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Deming Philosophy

Posted by on Nov 3, 2015 in Uncategorized | 0 comments

Deming’s 14 points are very much applicable today as they were 50 years ago. Management practices need to be evaluated and updated. There is constant fear and inefficiencies in the workplace.

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Government

Posted by on Oct 30, 2015 in Uncategorized | 0 comments

Government

City government and county agencies have many opportunities to lean out their operations.

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Manufacturing

Posted by on Oct 30, 2015 in Featured | 0 comments

Manufacturing

We work in manufacturing!

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