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Bureau of Criminal Investigation (BCI) Culture – people or process problem?

I just read an article today in the Columbus Dispatch regarding all the challenges at the BCI. http://www.dispatch.com/content/stories/local/2016/12/25/as-state-crime-lab-tries-to-excel-it-struggles-with-persistent-problems.html I always cringe when I hear the leadership talking about how they are raising the standards, employees aren’t properly trained and how there is internal...

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Work “On” Your Business, Not “In” it!

Businesses face increasing pressures every day. The need to increase sales, reduce costs, and improve yields and quality while reducing waste and improving profitability is a challenge that requires skilled resources and expertise. Unfortunately, it is harder than ever to find the time and people to make any of it happen. Too often we are so busy working IN our business that we don’t have...

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Process Improvement and Leadership..

I wanted to start off with the statement that Lean Manufacturing is a business culture. Everyone needs to be part of the journey. However, it needs to start with the leadership. If Leadership isn’t behind the initiative, it will certainly fail. 90% of our process issues can be prevented by the leadership- not the operator. We need to reduce variation and drive toward process control. Dr. Deming...

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5S in Manufacturing

Building an environment of Operational Excellence is one of the best things that a company can do to insure sustainability and continued growth.  It’s a culture with goals that everyone can agree upon.   Improved profitability, quality and customer satisfaction, along with reduced inventories and waste are a few of the benefits. Introduction to 5S as a part of Lean...

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Deming Philosophy

Deming’s 14 points are very much applicable today as they were 50 years ago. Management practices need to be evaluated and updated. There is constant fear and inefficiencies in the workplace.

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Government

Government

City government and county agencies have many opportunities to lean out their operations.

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